![]() The indoor pool was nice but the temperature when you got out of the pool was far colder that the outdoor temperature, so it was not very comfortable for swimming. No restroom on the ****** floor, Disabled people with walkers or wheelchairs have to go way out of the way to get around to go down or up ramps. We asked for a couple extra towels and some clean washcloths - got several towels - no washcloths. Asked for Decaf coffee - 2 hours later they finally brought it, after 2 more calls. Ice machine was broken on our floor the whole 5 days we were there so had to go to the 10th floor for ice. The TV channels that were listed - didn't have. Several items fell off the cart on the way to the room. We needed a bell hop as we had 2 disabled in our party of 4, the bellhop was a security guard who did not know what he was doing, my husband tried to help and was told by the ”bellhop” to let him do it. At first, they weren't going to reduce the rate but finally agreed to. Stateline | 0.17km from Hard Rock Hotel & Casino Lake Tahoe Made the reservation for adjoining lakeview rooms, upon arrival we were told they didn't have adjoining lakeview rooms, only partial view rooms.
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